Privacy Policy

Introduction

Granite and Marble Fabrication and Installation, Inc. (“GMFI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website countertopspalmbeach.com and use our services.

Information We Collect

Information You Provide

• Contact information: name, email address, phone number, and mailing address when you fill out forms, request an estimate, or book a showroom appointment.
• Project details: information about your countertop, cabinetry, or renovation project that you share through our estimator, contact forms, or consultations.
• Communications: any messages, feedback, or correspondence you send to us.

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, and device identifiers.
• Usage data: pages visited, time spent on pages, referring URLs, and click patterns.
• Cookies and tracking technologies: we use cookies, pixels, and similar technologies to analyze site traffic and improve your experience.

How We Use Your Information

• To respond to your inquiries and provide estimates
• To schedule and manage showroom appointments
• To communicate with you about your projects
• To improve our website, services, and customer experience
• To send promotional communications (with your consent)
• To analyze website traffic and usage patterns
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information about you:

• Google Analytics: for website traffic analysis and reporting.
• Google Tag Manager: for managing tracking scripts.
• Meta (Facebook) Pixel: for advertising measurement and optimization.
• Sentry: for error monitoring and performance tracking.

Each of these services has its own privacy policy governing the use of your information. We encourage you to review their respective policies.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to the processing of your personal information

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: